Terms & Conditions

 

Please carefully read the terms and conditions before using any of the services provided by TravoJet. By using any materials, information, products or services of TravoJet, you agree to these terms and conditions. TravoJet holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.

General Disclaimer

TravoJet does not own any travel products. We are simply the bridge which connects the customers with the travel service providers like airlines, hotels, etc. The travel products on TravoJet are sold by third-party travel providers. The travel providers are responsible for their products, and you must understand and agree to the terms and conditions of the third party travel providers before booking or purchasing their products through TravoJet.  If something should go wrong during booking or travel period, TravoJet cannot be held accountable, and you must resolve your dispute directly with the travel provider in question.

Booking Terms

If you make a booking through Our Website for Travel Products, that booking is made with the Travel Provider named on the booking page and Our Website only acts as a user interface. Accordingly, TravoJet has no responsibility for the booking or the Travel Product because TravoJet has no involvement in creating the description of the Travel Product, in defining the price and any fees, or in providing the Travel Products that you book. If you have any issues or disputes with your booking and/or the Travel Product, you agree to address and resolve these with the Travel Provider and not with us. *All prices and offers are subject to change with availability. All taxes & fees included.

Promotion Terms

TravoJet generates promotion codes/ discounts from time to time which may be availed on the site. TravoJet reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, TravoJet’s decision will be binding and final.

When you register with www.travojet.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

Payment Terms

By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us may be disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.

Cancellation & Reissue

TravoJet will follow supplier’s (Airline/ Hotel/ Others) policy for cancellation/ reissue/ refund.

TravoJet may charge the customer with a fee for any kind of cancellation/ reissue/ other changes.

For Domestic/ International flights, TravoJet will charge USD 12 or BDT 1,000 per person as standard cancellation fee. In case of date change/ reissue, TravoJet will charge USD 6 or BDT 500 per person for domestic/ international flights. In case of refund/ reissue, the customer must inform TravoJet 48 hours prior to travel date.